Privacy Policy

This Privacy Policy describes how Emotions-Tours.com (referred to as “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website and book our tours or guest houses.

As a company based in Portugal, we comply with the General Data Protection Regulation (GDPR) to ensure your personal data is handled securely and transparently.

1. Information We Collect

We collect information that you provide directly to us and data that is collected automatically through your use of the website.

  • Personal Information: When you book a tour, subscribe to our newsletter, or contact us via WhatsApp/Email, we may collect your name, email address, phone number, language preference, and payment details.
  • Booking Details: Information related to your adventure, such as the date of the tour, number of participants, and any specific requests.
  • Automatically Collected Data: This includes your IP address, browser type, device information, and how you interact with our site (pages visited, time spent).

2. How We Use Your Information

We use your data to:

  • Process and confirm your bookings for Buggy, Jeep, or Quinta tours.
  • Communicate with you regarding your stay in our guest houses.
  • Send you our newsletter (only if you have opted in).
  • Improve our website experience and customer service.
  • Comply with legal obligations (e.g., tax and insurance requirements for tours).

3. Cookies and Technologies

Our website uses cookies to enhance your browsing experience. The technologies currently used include:

  • Essential Cookies: Necessary for the website to function (e.g., language selection).
  • Analytics (e.g., Google Analytics): To understand how visitors use our site so we can improve it.
  • Marketing & Social Media: We integrate with Instagram to show our latest photos and WhatsApp for direct communication. These platforms may place their own cookies to track interactions.
  • Newsletter: We use form technologies to collect your email address for updates.

You can manage or disable cookies through your browser settings at any time.

4. Data Sharing

We do not sell your personal data. We only share information with third parties when necessary to provide our services, such as:

  • Payment Processors: To securely handle your booking payments.
  • Booking Software: To manage tour schedules.
  • Legal Authorities: If required by Portuguese law or for insurance purposes related to our adventure tours.

5. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request a copy of the data we hold about you.
  • Correction: Ask us to update or fix inaccurate information.
  • Deletion: Request that we delete your personal data (the “right to be forgotten”).
  • Withdraw Consent: Unsubscribe from our newsletter at any time using the link provided in the email.

6. Data Security

We take the security of your data seriously and use industry-standard encryption and security measures to protect your information from unauthorized access or disclosure.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

  • Email: info@emotions-tours.com
  • Phone/WhatsApp: +351 916 574 554
  • Address: Estrada N 269 Vivenda Jardim do Mar, Poço Barreto, 8300-042 Silves, Portugal

Last Updated: May 2026