Terms & Conditions

  • We provide liability and personal accident insurance as well as personal safety equipment required for driving.
  • We take great care of our vehicles. If you damage them on tour, we need to fix them.
  • Accidents and incidents on our tour are rare, although when they occure you are responsible for covering the costs to fix the vehicles, up to and including full replacement value in the rare (really, rare) event of a write-off.
  • You are fully responsible for any damage to the vehicle you ride while you are on tour. In the event of an accident, a security deposit of €500 must be paid in cash. You will receive a receipt for this and will be credited against the amount of damage incurred.
  • We are in the business of ensuring your adventure is exciting and memorable. We are not in the business of overcharging or trying to take your money for damage. We are honest and fair and simply want to keep our vehicles in the condition in which you received them.
  • Since not all tour participants are equally good drivers, the following are

STRICTLY FORBIDDEN:

  • overtaking in the group
  • drifts while driving
  • tailgating or trundling
  • competitive rides and races

 

If you fail to do so, the tour guide can prohibit you from continuing your journey.

 

We want to experience a great tour with driving fun together, so we appeal to fair play and great memories together.

 

 

 

 

Emotions, LDA (hereinafter referred to as “RENTAL COMPANY”) rents to the user (hereinafter referred to as “CUSTOMER”) identified in the rental agreement (hereinafter referred to as “AGREEMENT”), the vehicle indicated herein, under the terms and conditions to be below, with which the CLIENT agrees and accepts:

 

1 – CUSTOMER REQUIREMENTS a) that it is necessary to present a valid driving license to rent the vehicle;

b) that if you are a minor, never under the age of 16, an in-person authorization from either parent is required, who will assume, in writing, full responsibility for this contract, using a form provided by the RENTAL COMPANY;

c) that the RENTAL COMPANY may ask the CUSTOMER to drive a test vehicle to assess their driving skills;

d) that the RENTAL COMPANY may refuse to rent the vehicle if the assessment of driving skills is contrary to the CLIENT’s health and safety

 

2 – VEHICLE DELIVERY AND RETURN a) that you receive the vehicle in good condition and in working order as verified upon delivery.

b) that, unless otherwise stated, the vehicle is delivered with a full tank of fuel normally used in the vehicle in question, with the customer undertaking to return the vehicle under the same conditions; if this is not the case, fuel will be charged plus a refueling fee provided for this regulation does not apply to group tours.

c) that the vehicle is returned at the rental company’s premises or at a previously agreed location, with all documentation, tools, accessories and equipment;

d) that the vehicle and other equipment must be returned in the condition in which they were received. e) that the vehicle must be returned clean and free of personal belongings. A fee will apply if the vehicle is delivered dirty.

 

3- RENTAL AND PAYMENT PERIOD a) that the minimum rental period the period of the booked tour;

b) that, whenever there is a request for an extension of the contract by, it must be communicated to the RENTAL COMPANY, for authorization, at least 2 hours before the end of the original period, if the communication is not made in time before the extension of the CONTRACT and if there is an interval of three hours from the original deadline, legal formalities will be triggered for the immediate return of the vehicle;

c) that the payment is accounted for in euros and made in cash;

d) that the CLIENT is required to pay a security deposit in the amount of not less than two hundred and fifty euros, an amount that will be returned at the end of the contract in the same proportion, if there is no damage to the rental vehicle or equipment or if there are no outstanding debts; page2

THE RENTAL COMPANY is not responsible for any differences in exchange rates on payments from international customers.

e) that all damages to the rented vehicle are the responsibility of the CLIENT, except those caused by third parties and that are duly proven.

 

4 – CONTRACTUAL DEFAULT The RENTAL COMPANY reserves the right to reduce the rental period and demand the immediate return of the vehicle, based on non-compliance with the contractual terms.

 

5 – USE OF THE VEHICLE a) the vehicle must be driven only by the CLIENT or by authorized persons registered in the CONTRACT as extra drivers, for which the CLIENT is personally responsible;

b) the vehicle cannot be used: for the transport of goods in violation of customs regulations or in any illegal practice; for the transport of passengers or goods, in paid services; to push or to other vehicles or trailers; in sporting competitions; by anyone under the influence of alcohol or drugs;

c) the vehicle may only be driven in Portugal, unless expressly authorized in writing by the RENTAL COMPANY;

d) the vehicle may be equipped with a geographic location system in order to prevent theft and with an electronic toll collection device. e) the vehicle can only be driven on legal roads and must never be driven off-road

f) the vehicle cannot be sub-leased or leased to third parties;

 

6 – ACCESSORIES AND EQUIPMENT

a) the CUSTOMER is fully responsible for the proper functioning of all accessories and equipment provided by the RENTAL COMPANY;

b) additional deposits may be required for special equipment such as GPS or wifi access points, as indicated in the price lists.

c) that when the accessories are returned, their condition will be checked by the RENTAL COMPANY

d) that the CLIENT is responsible in case of damage, loss or theft of the supplied equipment, having to make the full payment of the same to the RENTAL COMPANY,

 

7 – PAYMENT OF EXPENSES

a) who expressly acknowledge their responsibility and undertake to pay the RENTAL COMPANY: the costs relating to the rental period; all fines, sanctions and legal expenses due to any traffic violations; repair expenses and damage caused by accidents that are not covered by the agreed insurance conditions. In the case of toll expenses, a replacement fee will be charged according to the price list;

b) that, in case of loss of documentation, the CLIENT will pay the amount shown in the price list, so that the RENTAL COMPANY can request new documentation. THE RENTAL COMPANY reserves the right to apply a processing fee.

 

8 – INSURANCE AND OTHER COVERAGES

a) the rented vehicle is insured in accordance with the legal provisions in force in Portugal (third party liability insurance);

b) in the event of an accident, the customer undertakes to proceed, cumulatively, as follows: take note of the addresses and identification of the parties and witnesses; not to admit responsibility for fault; not to leave the vehicle without taking adequate protective measures; to call the rental company’s premises immediately, even in the case of minor injuries and to provide the RENTAL COMPANY, within a maximum period of 24 hours, with a complete description of the occurrence; to notify the police immediately if a third party is found to be at fault or in case of injury (telephone number 112);

c) that additional insurance (called Super CWD) can be taken out by the RENTAL COMPANY to cover damage resulting from collision, overturning, fire, lightning or explosion with a deductible deductible of EUR 350.00.

 

9 – RESPONSIBILITY WITH PERSONAL OBJECTS

a) the RENTAL COMPANY is not responsible for the loss of goods left, stored or transported by the customer or any other person, in or on the vehicle, during the duration of the rental and until its return.

b) customers are obliged to always lock the vehicle with the means provided by the RENTAL COMPANY.

 

10 – AMENDMENTS TO THE CONTRACT

a) any additions or changes to the AGREEMENT will be considered null or avoid if not made in writing and signed by both parties.

 

11 – PERSONAL DATA

a) authorization, collection and processing of personal data, under the terms of Law.

b) the CLIENT reserves the right to access, rectify, update data and oppose its use for direct marketing purposes, through written communication to the RENTAL COMPANY.

 

12 – ADDRESS AND JURISDICTION

a) that all notifications and summons to be carried out within the scope of the CONTRACT will be sent to the addresses indicated therein, which both parties recognize as their permanent address, for all legal purposes, mutually obliging each other to communicate any change of address;

b) that any matter of dispute will be within the competence of the courts of the jurisdiction of the district of Faro

 

Extrajudicial Resolution of Consumer Disputes Pursuant to article 18 of Law No. 144/2015, of 8 September, we inform you that, in the event of consumer disputes, the consumer may resort to an alternative resolution entity to resolve consumer disputes, such as: – Algarve Consumer Dispute Information, Mediation and Arbitration Center, address at Edifício Ninho de Empresas, Estrada da Penha, 8005-131 Faro, website GENERAL TERMS OF THE RENTAL / CONTRACT Algarve